Switching IT provider
Start expecting more from your IT partner
We understand how crucial reliable IT services are for your business. Texaport offers proactive support and tailored solutions delivered by a team that's committed to your success.
Transitioning is simple and stress-free
You deserve better IT support. You shouldn’t have to settle for a reactive service with slow responses and poor issue resolution. Instead, you need a strategic partner that understands what makes your business unique and designs a solution to support your goals. A provider that is always one step ahead of cyber criminals, guarding your assets and your IT architecture. A provider with a team of accredited experts who can supercharge your growth.
If you’re thinking of switching IT providers, Texaport is the safe pair of hands that can guide you through the transition. Making the switch doesn’t have to be daunting or difficult. We achieve it regularly for our clients with zero downtime and zero disruption. Rely on our highly skilled in-house team to manage the entire project for you and get used to expecting more from your MSP.
Zero downtime
We frequently manage mission critical switches and we pride ourselves on completing them with no interruption to vital business operations - every time.
Customer first
We’re renowned for our unmatched customer service, always prioritising our clients to ensure they get the best outcomes and the best experience.
Increased ROI
Stop paying for what you don’t need and get more value from what you do. Feel the difference that strategic IT support will make to your people and your profit.
Smooth handover
Stay online and stay efficient with our established process that transfers you to us quickly and easily. No ticket will be forgotten, and every detail will be taken care of.
Always available
Realise your ambitions with agile cyber security and IT support that can scale at speed when your business growth demands it.
Proactive approach
Most IT providers are reactive, ignoring pressure points until they break. We will always be proactive, continually scanning and strategising to prevent issues arising.
A proven approach to switching providers
A dedicated project manager will guide you through each step, ensuring a smooth and straightforward transition. Our proven process ensures continuity and builds confidence.
Discovery
Every relationship begins with transparency. From the outset, we invite you to be open with us about where you currently are with your IT, so that we can get you to where you want to be.
Audit
We conduct a thorough review of your existing IT, gaining a fully informed understanding of your current infrastructure and issues, to identify where it can be strengthened and enhanced.
Plan
From start to finish, we guarantee excellent communication between all parties. We’ll talk to your previous supplier and stakeholders to make sure everything is passed over painlessly.
Implement
We make the switch seamlessly, preserving all your progress to date and causing no disruption to the day-to-day running of your business.
Optimise
Once the handover is complete, we work tirelessly to help you achieve your goals. Never complacent, we develop a customised strategy to help you streamline, scale and succeed.
Ready to make the change?
You’re not alone. Inadequate IT support comes with its own costs. Your productivity, profitability and reputation are all at stake. It’s no surprise that the majority of business leaders say they are not fully satisfied with their current supplier. Feel the benefits of switching your IT support to Texaport:
Improved scalability
Poor IT limits your progress. Our agile support and cyber security services ramp up quickly to help you scale with ease.
Unrivalled protection
Online threats are evolving faster than ever. Safeguard your systems, operations, and reputation with our leading cyber security solutions.
Valuable strategy
We form impactful, strategic partnerships with our clients. Hit your goals faster with IT support that’s designed around your business.
Success stories
Texaport assists Edinburgh charity with Digital transformation
"After meeting Texaport and reviewing their submission, we knew they were our new IT services provider. They were able to do everything we wanted and more. And we could tell from the start they perfectly struck a balance between providing strategic consultancy and responsive hands-on support"
Rosemary McLoughlin CEO, VOCAL
Building a cyber resilient future for Reid Mitchell
"Switching to Texaport has significantly improved our cyber security and made us more efficient. The transition was seamless, and it's set us up well for future growth"
Donald Reid Director, Reid Mitchell
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Texaport's transformative IT solutions for Mind Tools' independent journey
"Texaport provided a superb service throughout the preparation, go live and post live activities of the project. Feedback from employees and the senior leadership team were very complimentary on how smooth and easy the transition was"
James Pritchard Programme Manager, Mind Tools
How Texaport transformed Maptek's IT landscape
"Texaport has transformed our IT infrastructure. Their expert support and proactive approach not only enhanced our operational efficiency but bolstered the safety of our data"
James Moncrieff General Manager, Maptek
Frequently asked questions
How quickly can I switch to a new IT provider?
Changing IT providers shouldn't be a long process, we collaborate closely with you and your previous supplier to choose a switch-over date that ensures minimal impact on your operations.
Will I experience any downtime?
No, our team guarantees zero downtime, we work behind the scenes to ensure a smooth transition to our services.
Will I be charged double when switching provider?
You won't face double charges; we coordinate with your previous provider to ensure a transition without any unexpected fees.